Last updated: October 28, 2025
Website: https://learnify-u.shop
Owner: Learnify-U
At Learnify-U, we are committed to providing high-quality educational content and an excellent learning experience.
Since our products are digital courses, specific terms and conditions apply to refunds and returns, as outlined below.
1. No Physical Returns
All our products — including online courses, study materials, and digital content — are delivered electronically through our platform.
Therefore, no physical returns or exchanges are applicable.
2. Refund Eligibility
We understand that sometimes things don’t go as planned.
Refunds are considered only under the following conditions:
- You purchased a course but did not receive access due to a technical issue from our side.
- You were charged more than once for the same course (duplicate payment).
- The course purchased was incorrectly listed or inaccessible due to an internal error.
In these cases, you must contact us within 7 days of purchase to initiate a refund request.
3. Non-Refundable Situations
Refunds will not be granted in the following situations:
- You changed your mind after purchasing a course.
- You no longer wish to continue the course.
- You purchased a course by mistake but already accessed or downloaded its content.
- You face issues due to your own device, internet connection, or login errors.
- You expected additional content that was not mentioned in the course description.
Once a course has been accessed, viewed, or downloaded, it is considered consumed and is non-refundable.
4. How to Request a Refund
If you believe you qualify for a refund, please contact us via email:
📧 Email: support@learnify-u.shop
Subject: “Refund Request – [Course Name]”
Please include:
- Your full name
- Registered email address
- Transaction ID or payment receipt
- Reason for refund request
Our support team will review your request and respond within 3–5 business days.
5. Refund Processing Time
If your refund request is approved:
- Refunds will be processed within 7–10 business days.
- The amount will be credited to your original payment method (e.g., bank, UPI, or card).
- Transaction charges or payment gateway fees (if any) may be deducted from the refunded amount.
6. Course Replacement or Credit Option
In certain valid cases, instead of a refund, we may offer:
- Access to another course of equal value, or
- Store credit usable for future purchases on Learnify-U.
This ensures you continue to benefit from your learning experience.
7. Cancellation Policy
Since courses are made available instantly after successful payment, cancellations are not possible once access is granted.
Please review the course details and demo (if available) before making a purchase.
8. Contact Us
For all refund or billing-related concerns, you can reach us at:
📧 Email: support@learnify-u.shop
🌐 Website: https://learnify-u.shop
📍 Address: Learnify-U, India
By purchasing any course from Learnify-U, you agree to this Refund and Returns Policy.
We appreciate your understanding and continued trust in our platform.